eButton® is a marketing solution to promote customer service and substantially increase sells for every field of application. It is also, when applied in certain scenarios, a strong management and human resources tool.

How does it work?

The whole system is composed of one or more individual IoT devices, the eButton®, an event management software platform and for certain scenarios, a cell phone app.

When the eButton® is pushed, a message is sent to the event management platform via GPRS, 3G/4G, WiFi or other networks.

The platform registers and analyzes every message, taking a predefined action according to each button: push, email, sms, customer service assistance, cart, movile app…

Every push, actions and taken response can be monitored in real time and registered for a future studio by statistic-analysis and business intelligence.

General diagram

Benefits of this Solution

Substantially sells increase in the applied area.

Customer service quality perception increase.

Acknowledge of purchasing habits by customer/department/time/days.

Improvement in management of human resources.